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The perfect fit for two! Made in USA. Seatbelts made in China.
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Most Liked Positive Review
love the wagon had it over 7 years
we bought it for our baby at the time; he was less than a year old now he's 8 and it still looks great except the tire: the black part came off.
we bought it for our baby at the time; he was less than a year old now he's 8 and it still looks great except the tire: the black part came off.
VS
Most Liked Negative Review
Poor Wheel Design,Great Customer Service
This wagon does not live up to the quality expected the Step 2 name. First, let me start on a positive note. I had troubles with the wheel quality after I purchased the wagon...Read complete review
This wagon does not live up to the quality expected the Step 2 name. First, let me start on a positive note. I had troubles with the wheel quality after I purchased the wagon and Step 2 sent me out a replacement set immediately after I called them. They sent these to me for free, but if I need new ones in the future, they are under $5 each, [...]. Also, I find the body to be made of quality plastic and is roomy with a nice storage compartment, and a beer, I mean, cup holder. I wish there were two storage compartments, or that the one was on the other side. The wheels are wide and it travels well in the wet grass. The wagon also has a nice handle that folds easily under the body. The short comings with this wagon are the uneven wheels and the steering design. With my wagon, only three wheels were on the ground at the same time. The right front wheel did not sit on the gound much of the time. I am positive that I assembled the wagon correctly. This caused the left front wheel to 'vibrate' excessively when right front wheel was not on the ground. In addition, the wheels are not exactly round, and this add to an 'up-down' ride. When the two front wheels were on the ground at the same time, they would not always travel in the same direction. When I received the new set of wheels that did not solve the uneven length problem. Therefore, I place a couple of washers under the right front axle of the wheel where in is inserted into the body to lengthen it and that finally solved the uneven problem. Now that all 4 wheels are on the ground, it does roll better. Greasing the wheels really does help them roll better. However, the wheels do not always want to go in the same direction. Another issue I have is witht he cheap way the wheels are kept on the axle. A cheap end cap us used and placed on with a guide and hammer. They give you extra because they know these will fail. I suggested a cotter pin, but they said it would ad to the cost. When I called CS, the rep told me they have NEVER had any complaints with the wheels being uneven or coming off. "This is the first time I heard of this" she said. She also stated that she has worked there for over 20 years. I wonder if she was being honest because I read all the reviews and this seemed to be a common complaint. Also, this is the complaint in general with this wagon on the internet.Regarding the all the positive reviews that do not mention the wheel issue, I find this hard to believe. The wheels are cheap, and the end cap situation is not safe. The CS lady told me that most everyone at Step 2 owned one of these wagons and that NONE of them ever had any issues. I am wondering if these are the same people who wrote all those rosy reviews. Maybe Step 2 gives its employees a free wagon if they write a good review?Anyway, for [$] at a membership club [...], I would expect the quality that I find in my yard cart. However, I will recommend this wagon because they did send me out a new set of wheels without any issue, and the wheels are cheap and easy to replace. One tip, do not store outside in freezing weather.
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Comments about Step2 Wagon for Two Plus:
Bought this because my sons had been asking for a wagon for a long time and the wagon was on sale. As soon as I got it home, they wanted it assembled immediately, and 1 week later, my youngest son still wants to take it everywhere!
Assembly was a little tricky. The directions are almost entirely pictorial, which is great for universality and selling overseas. But some directions needed further explanation either through text or additional pictures, e.g., how to keep front axels in place while hammering plastic nut hubs (H) on, how much nut hubs (H) should be hammered to be secure. It was also a little tricky to feed the handle bolt through all the holes. But the final assembled product appears to be very durable.
I'm thoroughly impressed with how well it handles, too. With my 8-y-o in it, I was able to push and pull the wagon across the lawn with minimal effort. Even my 8-y-o could push and pull it,containing the 3-y-o, through the grass! The front wheels pivot smoothly permitting tight turns and easy maneuverability. It also has a wide wheel base and rides low to the ground, lowering the probability of the wagon tipping.
While it doesn't have a canopy, we discovered that the post of our beach umbrella will fit in the drainage holes in the foot well of the wagon and works well for when the wagon is stationary (e.g., at kids' ball games or picnics).
The wagon is bulky, though, and doesn't fit well in the rear "trunk" of the van. We have to tip the wagon on its side to fit it in, and even then it's a tight squeeze. But I like another reviewer's idea of strapping it to the roof. We'll have to try that.
The foot well needs to be bigger for carrying items in addition to the 2 kids.
But for the price, it was a good investment. I foresee getting a lot of use out of it.
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Comments about Step2 Wagon for Two Plus:
This has great seating for two small children, and is deep enough to not have them fall out, or tip over. Much more stable than the old red metal wagons we had with older children. Our grandchildren have an easy time getting in and out of the wagon, and less concern over them falling out or tipping over on the ground. Cup holders are make this over the top! Glad I found this before I bought something less.
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Comments about Step2 Wagon for Two Plus:
I purchased this wagon 2 years ago when my oldest was 2. I had to assemble myself because husband was overseas. Followed directions and was a breeze for me. This wagon is amazing. Its been to zoos, disneyworld, seaworld, parks, all over our property and up and down our bumpy country roads. Thru all of that plus some im probably forgetting it has been great. Couldnt ask for better. Now oldest is 4 and have a 1 year old and still going to all those places again with both in it and still standing up fine and doesnt look to be having a problem for a long time.
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Comments about Step2 Wagon for Two Plus:
Great for my 10 month old and 2 1/2 year old to ride in around the neighborhood. I did have a prop my 10 month old with a boppy so she wouldn't fall over when I turned.
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Comments about Step2 Wagon for Two Plus:
The storage bin under the seat is entirely way to small. It will hold maybe 3 juice boxes. The storage area looked larger in the picture. Also some of the pieces to hammer on the wheels to keep them on securely broke during assembly.