Step2 Play Up Gym Set: Swing Hooks
For swingsets sold from January 2009 through April 2009
Triangular hangers that attach the swing ropes to the upper rail may break, causing users to fall. Affected hangers have black plastic bushings. Hangers with white plastic bushings are not affected.
Please inspect the top swing hangers (see pictures to the left). If the rope attachment pieces have BLACK plastic bushings, Immediately stop using the play set.
Fill out the form below to receive free replacement hangers, or call Step2 toll free at 1.800.347.8372 between 8:00am and 5:00pm EST Monday through Friday.
Downloads: [Replacement part install guide] [Official recall poster] [Recall poster (Spanish)] [Recall poster (French)]