How does Step2 ensure the safety of its products?
Children and their safety are our primary concern. At Step2, we go to great lengths to ensure the safety and quality of our products.
The vast majority of Step2 products are manufactured in the USA through a process called rotational molding that does not use paint. While we do import some accessories and smaller toys from China, Also, all of our imported products meet ASTM (American Society of Testing & Materials) requirements and guidelines.
We have always taken great care to ensure quality control of sourced (imported) items and components including:
Step2 utilizes an independent Hong Kong and China-based sourcing group to perform multiple, detailed inspections during production and after production at the factories in China. Any components that are found not to comply with our stringent quality standards are held up and not allowed to ship.
Step2 regularly submits samples of each of our products to independent 3rd-party accredited testing agencies to conduct detailed testing to ensure compliance to the applicable safety standards.
We hope these facts help alleviate any concerns you might have had about Step2 products. We value our loyal customers and want you to know we will always maintain a level of quality and service that is worthy of your confidence.