How is the shipping method determined?
Orders will be shipped via parcel carrier (Fed Ex) or trucking company. You will see the shipping method for your order at check out.
If you have Fed Ex items included in an order with a truck item, the entire order will be delivered via truck in one shipment.
Replacement Parts typically ship via FedEx Ground Economy (formerly Smart Post)
Items normally sent via Fed Ex can be changed to a truck shipment when larger quantities are ordered.
Please call Step2 Direct at 1-866-429-5200 Monday - Friday between 8:00am - 5:00pm EST or click Emailt Step2 above for further assistance.