What are some tips to maintain my sand and water products?

We suggest your first review the assembly instructions, which are available on our product pages, to verify the product meets all safety requirements as installed.
Make sure sandbox lids are intact to keep your sand clean and any critters out.
Check umbrellas for proper installation, function and fit; along with exposed metal tips or torn fabric. Be sure to remove any damaged umbrellas from use.
Also, check drainage plugs for wear and make sure they are inserted all the way to prevent leakage.
If you are in need of a replacement part for your sand and water product, replacement parts can be ordered online for shipment to the 48 contiguous United States, by visiting our replacement parts website.
Replacement parts can be ordered by calling our Consumer Service team at 1-800-347-8372, Monday - Friday, 8:00 am - 5:00 pm EST, please have your product close by during your call so that we may quickly assist you.