blizzard | Press and News

Step2 Direct Call Center Closes Early December 26th, 2012

Due to the blizzard like conditions in Northeastern Ohio, we have opted to close down our Step2 Direct Call Center for the safety of our employees. Please feel free to email us your inquiry at and we will reply within 48 business hours to your request.

If you are inquiring about a missing part or replacements parts, please include the following details in your email:


Email Address:

Phone Number:


When Purchased:

Where Purchased From:

Missing Parts or Replacement Parts Needed:

Shipping Address:

Preferred Method of Contact: Email or Phone

CoC Date Stamp from Box (if known):

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