I need to anchor the climber to the ground, are there anchor points installed in the climbers?
Asked by: YMCASUPER
Yes, there are.
Answered by: MJMA
Date published: 2018-08-15
i AM LOOKING FOR THE TELESCOPE AND THE TABLE TOP FOR OUR CLIMBER. NO NUMBERS ON IT . SO ALL I CAN TELL YOU IS YOU CLIMB UP ONE SIDE THERE IS A STEERING WHEEL AND SUPPOSE TO BE A TELESCOPE THEN A BRIDGE TO A SPOT FOR THE TABLE CAN I GET THIS?
Asked by: Gary 57
The Parts you are describing are for the Naturally Playful® Clubhouse Climber. Please not that this unit has been retired and we no longer have the parts you have mentioned.
Answered by: Step2 Staff Member
Date published: 2017-07-13
One side of the roof didn't come with mine. Can I order it?
Asked by: Carlos G.
Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27
I got a step to play set from a friend. At one and you climb up into a little area with a little telescope then you can walk across the bridge, which underneath is a tunnel, into a little area with the slide. When assembling this do you need to add sand into the place it or do you just snap it together and go ?
Asked by: Mj S.
Just screw together and go......not more than a 2-3 hour project to assemble this unit pictured. We do not have sand under ours and have never had any issues ...... users are three boy from 2-4 and one girl age 2.....never felt they were in danger of falling off and unit still looks brand new. They still love it!
Answered by: JANET K.
Date published: 2018-03-27
In 1994 I had a pool&slide. The slide was 3 1/2 -4 ft tall. It hook on to the pool. The pool was green. The kids LOVED IT!!!
I'm not finding anything like that!
Do you have a slide&spool combo???
Asked by: Mj S.
Unfortunately, we do not currently offer a slide & pool combo.
Answered by: Tena C.
Date published: 2018-03-27
Can this be disassembled to move without breaking any components?
Asked by: Mj S.
We haven't ever disassembled and moved but my husband (who assembled) said yes it could be easily taken apart, moved, and reassembled. FYI, the assembly took much less time than expected........was very easy. Our grandson and his friends LOVE IT
Answered by: JANET K.
Date published: 2018-03-27
How well does this hold up against sun fading and how is the durability?
Asked by: Mj S.
In my last answer, forgot to emphasize it's durability. Extremely durable. That is just one reason I love Step 2 products. (I have a smaller play structure in my basement that is especially used in the winter months.) Although I bought this with my toddler grandchildren in mind, it is sturdy enough for older children as well. Bought mine in 2014 and still looks brand new after much use and sometimes extreme weather conditions. I don't usually take the time to write product reviews but these products are so exceptional I couldn't resist.
Answered by: Diane W.
Date published: 2018-03-27
What are the dimensions of the clubhouse climber?
Asked by: Mj S.
The dimensions of the Clubhouse Climber are as follows: 70" high by 137" wide by 91.5" deep and weighs 197 lbs.
Answered by: Tena C.
Date published: 2018-03-27