MailMaster® StoreMore Mailbox™

Step2 MailMaster StoreMore Mailbox
Step2 MailMaster StoreMore Mailbox rear mail door
Step2 MailMaster StoreMore Mailbox storage area
Step2 MailMaster StoreMore Mailbox removable floor
Step2 MailMaster StoreMore Mailbox front door
Step2 MailMaster StoreMore Mailbox key access
Step2 MailMaster StoreMore Mailbox
Step2 MailMaster StoreMore Mailbox
Step2 MailMaster StoreMore Mailbox rear mail door
Step2 MailMaster StoreMore Mailbox storage area
Step2 MailMaster StoreMore Mailbox removable floor
Step2 MailMaster StoreMore Mailbox front door
Step2 MailMaster StoreMore Mailbox key access
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MailMaster® StoreMore Mailbox™

$129.99

+4.99 shipping (via FedEx)

Add a touch of class to your curb and a dose of convenience to your life with the MailMaster® StoreMore Mailbox by Step2.

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Rated 5 out of 5 by from MailMaster StoreMore Mailbox We were looking for something to replace our previous mailbox that had been leaning. We chose to upgrade to this mailbox since we do plan on taking more vacations & won't have to stop the mail while we are out of town.I would suggest getting the post service mailbox placement requirements for your location as we used the same post hole and ending up having to move it since the box does not stick out (straight in the front) - our post service required it 6 inches closer to the street. This was ridiculous since I could reach the mail from my VW Bug - but in any case will help to prevent doing double the work if you check first.
Date published: 2010-05-21
Rated 1 out of 5 by from never wrote a bad review, until now....disappointed.... This is my third MailMaster Storage box. The first 2 had been "hit" by vehicles. I do love the idea and looks of this mailbox, but I must say that Step 2's Quality Control must be laying down on the job. The bottom door on my new mailbox sticks like crazy! And if you don't close it all the way rain will find its way down to the mail. My dear boyfriend even spent at least an hour slowly filing down the edges so it would close easier....to no avail. We may need to add a handle to it so I will be able to open it. And the bottom floor of the upper part of the mailbox does not fit well. I will use the floor of my old mailbox instead. It fits correctly. I must say that the Quality Control Group must not really be checking on their product. :(
Date published: 2017-04-06
Rated 5 out of 5 by from A must for anyone experiencing mail theft I had been using this mailbox for over 15 years at my previous address. It's a well built product that has survived many winters in the Northeast without fading or cracking. I recently moved and experienced mail theft out of a normal standard mailbox, which triggered me to purchase one for my new home. It's capacity is spacious, it can hold several weeks of mail as well as small packages. The depth is deep enough that no one can reach down and grab your mail. It appears mail theft is becoming a large problem in many areas. I am purchasing one for my nephew who is also having mail delivery issues.
Date published: 2016-11-11
Rated 4 out of 5 by from This product is good. We got it installed in reasonable amount of time considering we had to remove planting and old stump. HOA president says he has no problems with the item. And the mail person has no problems either We are looking forward to testing the wet weather protection and also the 2-week storage capability this winter. My husband had to go to hardware store to get a washer that wouldfunction for the storage locking mechanism; the one provided was too big. Not a real problem as far as we are concerned. Saw the item in an airplane cabin and was pleased to find a significant difference in price by going to your direct web site.
Date published: 2008-08-10
Rated 5 out of 5 by from Love It! Took about an hour to set up with having all the tools we needed within arms length. The longest time was going to hardware store and getting the stake that goes in the ground our other one had rotted out. Our neighbors walked down to see what was going on and loved the mailbox. Three weeks out, we're still getting complements even from the mailman. I don't think we'll be the only ones on the block with this mailbox very long. I also know this mailbox is coming with us if we move. I still have the old one in the shed :) The price was unbeatable. No more asking family or neighbors to take the mail while we're out of town. Love It!!
Date published: 2009-05-06
Rated 4 out of 5 by from Love the Convience! I love the fact that the mail is here when we return home from being away. The bad thing was that the first time that I took the floor out, our mail lady refused to deliver the mail to us because she thought that there was a problem with the new mail box. So, I would recommend that the product instructions advise purchasers to notify the post office or delivery person of the uses of this mailbox. It has worked great after we got that kink worked out. Another suggestion would be for the "back door" to have a stronger magnet or another magnet, as it is easy to push it open when retrieving mail.
Date published: 2010-01-02
Rated 3 out of 5 by from Good customer service We are retired and travel. We need something to receive our mail while we are gone.Upon receipt of our MailMaster, the box was in perfect condition, however when the box was opened, one of the plastic doors was badly cracked and damaged. I sent a letter to the manufacturer explaining the problem and requested a replacement door. Within a very few days, a replacement was received in the mail with no questions asked. I replaced the door and I am reasonably happy with the product. As other reviewers have mentioned, the magnets on the doors do not align and a strong wind has blown the door open.
Date published: 2010-05-28
Rated 4 out of 5 by from SO Worth the Money! We've had this mailbox for well over a year and it is still in great condition. Hubby didn't have trouble installing it. Living in the northeast, we have never had any problems with mail getting wet in either storage compartment. The biggest plus for us is that it is wonderful to not have to depend on someone to get your mail while you're away. This mailbox has safely stored our mail for a good two weeks. We find it so convenient that our mail is waiting for us what ever time of day we return from our trip. If you're looking for convenience, durability and safety in a mailbox, look no further!
Date published: 2009-11-19

"We do not recommend painting our Step2 products." Really? Look at all the pictures on Amazon and other sites where people have painted these. Why don't you recommend this? Seems like you should offer additional finishes if you don't recommend painting.

Asked by: StevenC56
Painting voids the warranty and the paint will chip.
Answered by: Consumer Service
Date published: 2019-02-11

"We do not recommend painting our Step2 products." Really? Look at all the pictures on Amazon and other sites where people have painted these. Why don't you recommend this? Seems like you should offer additional finishes if you don't recommend painting.

Asked by: StevenC56
Thank you for contacting Step2. We do not recommend as the paint can chip and some paints do no adhere well to our rotational molded plastic process. Any paint will void the warranty. Regards, Step2 Consumer Service
Answered by: Consumer Service
Date published: 2019-01-29

Can I order a new lock for my Step 2 mailbox ? Can’t find keys for ours , I think they were tossed out with papers

Asked by: Judy
Thank you for contacting Step2. Replacement parts and decals can be ordered by calling our Customer Service team at 1-800-347-8372, Monday - Friday, 8:00 am - 11:00 am and 12:00 pm - 5:00 pm EST. Please have your product close by during your call so that we may quickly assist you to answer your question, find a resolution and or provide product or part pricing and lead-time(s). Various replacement parts and decals can now be ordered on line. Check our website at www.Step2.com and refer to the replacement part section located at the bottom of the website page and shop parts by category or look up your product(s) pertinent replacement part choices. Regards, Step2 Consumer Service
Answered by: Consumer Service
Date published: 2019-01-29

Can I get the Post ring for storemore mailbox? Model #531700. Someone ran over & knocked down & broke post off. Post ring only part damaged too bad to use. Some scratched places but not too bad to use.

Asked by: little g
The Step2 LifeScapes™ Highboy Storage Shed
Answered by: Step2 Staff Member
Date published: 2018-07-22

Can I get the Post ring for the storemore mailbox

Asked by: little g
Please contact our Consumer Service Specialists at step2-company@step2.net or 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2018-06-20

is the  step 2  store more mailbox  available  in other stone color,  or what paint should be used to try and make the  stone look  more realistic, can we get a new roof for this mailbox 

Asked by: mentree
The door magnets are not suitable, need better mechacanism or larger magnets , original magnets don’t line up perfectly and keep coming loose after a few days of mail man/women daily delivery. Everything else Is good.
Answered by: Josh
Date published: 2018-06-14

I purchased this mailbox & afte putting it together we realized the locking mechanism and the top where it's supposed to latch isn't working properly. At first I thought it was the way I assembled it but then I read online that others have the same issue

Asked by: Art Prehjan
There are two lock arms.  I used the offset and it worked appropriately.  I suspect that large plastic structures had a lot of variation,  thus the two lock arms.
Answered by: I got a mailbox idiots
Date published: 2018-05-06

What are the dimensions of the top mail doors?

Asked by: Terry
The door of the MailMaster® StoreMore Mailbox™ measures approximately 8"H X 7"W.
Answered by: Step2 Staff Member
Date published: 2018-03-26

What is the working range for temperatures for use?

Asked by: JohnV
Step2 outdoor products are specifically designed for outdoor use and are extremely durable. The plastic resin used in Step2 products has been tested successfully at temperatures up to 32 degrees below zero Fahrenheit.
Answered by: Step2 Staff Member
Date published: 2018-01-08

What color is it?

Asked by: CoriiW
The MailMaster® StoreMore Mailbox™ is gray with speckles of brown and black.
Answered by: Step2 Staff Member
Date published: 2017-08-07

Can you paint the mailbox? If so what type of paint and how long can you expect paint to last in a UV area?

Asked by: Rick
We do not recommend painting our Step2 products.
Answered by: Step2 Staff Member
Date published: 2017-07-27

I bought one of these mailboxes in tan but it was damaged. Is it still available in colors other than grey?
Asked by: Joanne H.
The MailMaster® StoreMore Mailbox™ is available in grey only.
Answered by: Tena C.
Date published: 2018-03-27

Can you get replacement pieces for mailboxes covers?
Asked by: Joanne H.
I'm not sure but I can tell u that as of next month on the 27th I will have had my mailbox for exactly two years and it still looks and functions as it did the day that it was delivered at my door. I doubt that you'd need any but if you do; I'd assume that customer service is just a phone call away.
Answered by: T W.
Date published: 2018-03-27

This security mailbox was installed by the previous homeowner. I think it's very well designed and I really wish I could take advantage of its security feature. Somehow the key to the lock box got lost by the previous homeowner. Is there any way I could buy another lock mechanism for this mailbox and how would I install it?
Asked by: Rehan A.
You can buy it from step 2, through customer service, you can also try unclipping the lock (it comes apart like other mail box locks) take it into homedepot and see if they can match the lock. I haven't had to replace mine, but it is very simple. Remove the shelf, I think you have one screw & or clip you need to undo, the whole thing should just pulsl apart, then reinstall the new lock. VERY SIMPLE PROJECT!! If you need more direction, download the pdf install instructions. FYI HOMEDEPOT ALSO CARRIES THIS MAILBOX, I'm pretty sure the pdf install instructions are on their website.
Answered by: MARIA V.
Date published: 2018-03-27

Can I get replacement parts for the roof?
Asked by: Diann T.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

Do you sell replacement parts for the door that the mail person opens? The one I have arrived broken.
Asked by: Rafaelito M.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

How do you get replacement or additional keys for the MailMaster® StoreMore Mailbox?
Asked by: Janet G.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

The door with the lock will not completely close at the top. It appears that the grey piece between the box and the door is in backwards. We have not installed the lock. Is there a way to safely remove the silver rod that connects it to the box? It has about 1/4 TO 1/2" gap between the side that would let water, snow or dirt inside. This is the mailMaster StoreMore Mailbox #531700
Asked by: Beth C.
Please call our Customer Service Department toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with your MailMaster® StoreMore Mailbox™.
Answered by: Tena C.
Date published: 2018-03-27

I need to replace my rear mail door, where can i purchase one?
Asked by: Beth C.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

Can you get replacement locks?
Asked by: Duane R.
You can order replacement mailbox locks through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you with this request.
Answered by: Tena C.
Date published: 2018-03-27

Do you need to add sand to the post ring? It has an access hole.
Asked by: Belinda S.
NO. You don't have to add any sand.
Answered by: JOAO C.
Date published: 2018-03-27

Is there a way to add a newspaper box to this mailbox? Great that you can use it to store the mail when you are gone for a few days, however postal regulations do not let you use your mailbox for newspaper delivery. Has anyone else had a way to solve this problem?
Asked by: Belinda S.
Sure! A seperately acquired newspaper box can be securely added by drilling holes and using bolts, washers and nuts to attach the separate unit to one side of the mailbox. Tightening the nuts inside the hollow column is done through the locking door or by lifting the bottom floor of the mail compartment. It can be done with just screws and not nuts, bolts and washers, but you asking for early failure.
Answered by: NX P.
Date published: 2018-03-27

How does this work? Is there not a floor in the top section, where the postman puts the mail in, and it all drops to the bottom? Or does the postman put it in the bottom when the top gets full?
Asked by: Belinda S.
We remove the bottom of the box, leaving a hollow column for the mail to drop down and collect. There is a key, so no one else can gain access to the mail that collects. We did add a wooden "floor" inside the bottom of the column, to protect our mail from dirt and moisture. We have been very pleased with the product!
Answered by: Ana S.
Date published: 2018-03-27

I live in the country in a high wind region. Can I have more than 24" of post above ground? If so, how much?
Asked by: K F.
NO un fortunately that would require a hole in the bottom of the mailbox where your mail drops to when you have the bottom out of your upper box
Answered by: Richard H.
Date published: 2018-03-27

i saw this box at a home in another color, brown with a red roof. where can i purchase?
Asked by: K F.
This is the only color option currently in production.
Answered by: Tena C.
Date published: 2018-03-27

If the mailbox is mounted on a 4x4 wood post, how high can the 4x4 wood post be to obtain the most stability? How then is the mailbox bolted to the 4x4 wood post?
Asked by: Clark W.
The wood post should be 4 feet high with 2 ft. below the ground and 2 ft. above ground. It is very important that the post stands no more than 24” above ground level. A bolt is used to secure the mailbox to the post.
Answered by: Tena C.
Date published: 2018-03-29

Can mailbox be mounted with storage door facing to the front instead of the back ?
Asked by: Darlene T.
as long as you give urself enough room...otherwise mailbox would be on curb or in street
Answered by: Joseph N.
Date published: 2018-03-27

Can this mail box be painted to match color of my house?
Asked by: Darlene T.
Absolutely. I used the special spray paint for plastics sprayed into containers and sponged it on in various shades of brown and gray to make mine look more like "natural" stone. It looks beautiful!
Answered by: ANNE M.
Date published: 2018-03-27

I live in the ORLANDO, FLOORIDA area. Can you tell me what retailer in my area carries the STEP 2 #531700 MAILMASTER STOREMORE MAILBOX. I looked on your website and it listed some retailers that deal in Step 2 products, but they did not carry the mailbox I wanted. Can you direct me to a retailer in the ORLANDO, FL area that has the product #531700 in stock and on display ?????? Thank You, Joe
Asked by: Joe L.
I ordered mine on the internet and I was happy with the delivery and the merchandise.
Answered by: Ingrid B.
Date published: 2018-03-27

if you buy two, do they have different locks ?
Asked by: Joe L.
Yes, they will have different locks and keys and will not be interchangeable.
Answered by: Tena C.
Date published: 2018-03-27