Play Up Gym Set™

Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
Step2 Play Up Gym Set
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Play Up Gym Set™

$604.99 $599.99

+99.99 shipping (via Truck)

The Step2 Play Up Gym Set™ is a swing set and playhouse in one!

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Rated 4 out of 5 by from Assembly Easier than Most Say Assembly of this item is no more difficult than any assemble-yourself item you may find at home (i.e. furniture). I would not say it is easy, but the difficulty of assembly is well within reason. The instructions are typical assemble-yourself instructions: a lot of pictures requiring a little logical interpretation. I am a regular guy with moderate experience assembling items in the home and I literally assembled this by myself in four hours at a leisurely pace. If you do not meet my basic experience level, then perhaps you will have greater difficulty. If you meet or exceed my basic experience level, then you will find little problem assembling this item.
Date published: 2013-03-27
Rated 1 out of 5 by from Defective product We ordered this swingset and took a day off work to put together for our sons birthday. We get started and realize one of the holes on the top bar for the swing is only drilled through on one side. That's a huge miss, Step2- it's not like a missing bolt. How does that make it through QC? needless to say, Step2 is closed today (Good Friday) and I've got an extremely heart broken birthday boy. When I call on Monday, who knows how long it will take to get a part shipped. I had already taken a whole day off to meet the delivery truck that showed up 4 hours after the scheduled delivery, and will likely need to do so again. Definitely not worth wasting your time ordering this product.
Date published: 2017-04-14
Rated 3 out of 5 by from Missing Parts I read many reviews that said the same thing and I was hoping this wouldn't happen to us - but we finally received the swing-set after three weeks of waiting, and it was missing directions, all screws and bolts and any tools it comes with to assemble. Right now it is in pieces on our lawn. Very disappointing and hard to explain to a 2 year old! I know it's a mistake and it does not affect the quality of the set itself, I suppose it's more of a customer-service issue. Otherwise looks ok - definitely smaller in person than what I was expecting from the picture. Step2 - take your customers' comments into consideration and pay more attention to what you are and are not sending us!!
Date published: 2012-06-20
Rated 4 out of 5 by from My daughter LOVES her new swing set! We ordered this product for our 16 month old and she absolutely ADORES IT! The blue steps leading up to the slide treehouse portion are spaced close enough together so even at 16 months she can climb up all on her own. The set is sturdy and very attractive. The cons are that it took 5 guys (1 of which is an engineer) almost 4 hours to put it together. The parts are not labeled at all, and the instructions are basically just a series of pictures. and 2 (not necessarily a bad thing just buyer be aware of) this set is on the "smallish" side. I would recommend it for ages 1.5 to maybe three or at the most 4 years old. Any older than that and the child would more than likely get bored as it would simply be too small for them.
Date published: 2012-06-01
Rated 2 out of 5 by from Swings missing My husband went to assemble this two days before Christmas and the swings were missing. Not a bolt or a washer .... the swings!! Thankfully we had an old swing we were able to put on so Christmas morning wasn't ruined.... Once the office opened back up for the holidays - I was caller number 42. When I finally spoke to a representative they sent my swings via 2 day shipping. We received them promptly but they are too short for my almost 3 year old to reach, so we left the old swing on there after all. The slide is the perfect size for her so it's odd to me that the swings would be so high.
Date published: 2017-01-16
Rated 4 out of 5 by from Great purchase! Our 2 year old loves this play set. My ONLY negative review would be that the swings are not low enough for her to get on by herself. She's over 3 feet tall and the swings are about 2 feet off the ground. She's never unsupervised, but it would have been nice if she could learn to get on and off the swings by herself. Hopefully, over time, they will stretch out a little.All in all, the play set is great. It was easy to assemble, if you have the tools you need on hand. This is definitely a product that will bring hours, days and years of fun to our children.
Date published: 2010-10-06
Rated 3 out of 5 by from Great product. Not so easy to assemble Great product for my 20 month old. She absolutely loves it and very happy we made this purchase. However that assembly instructions are very poor. First off they are in black and white not colored which makes it even harder to see what piece goes where and the screws could have been separated and labeled better. For what this item costs I think they would have done a better job with providing better written instructions. We had to physically measure them against the instructions each time. Also a lot of the pre-drilled holes were not pre-drilled. The video on the website was not working so it took longer to assemble more than most. Having a 20 month old we have assembled multiple toys. This was by far one of the most difficult to assemble.
Date published: 2020-06-18
Rated 5 out of 5 by from We love it! We bought this for our son in April when he was 1 1/2. He quickly figured out how to climb the small "ladder", which we weren't sure if he'd be able to do. He is tall for his age, so that helps. Initially his favorit part was the swing (we bought a toddler swing separately), but now, he seems to like the slide more. He also enjoys the boat "steering wheel" and likes rolling balls down the slide.The assembly will require at least 2 people, and is probably easier with 3. I didn't think it was difficult, but it is somewhat time consuming, takes probably at least 3 hours.The only negative is that we can't play on it with him due to weight limits, but that is expected for something meant for little ones! I believe you will enjoy this playset.
Date published: 2010-09-29

Does this item has hardware to secure it in the ground. I have a daycare one of my safety measures is to have it secured to the ground. Thank you 

Asked by: SandraDaycare
Thank you for contacting Step2. This item does come with ground anchors. These and various replacement parts and decals can now be ordered on line. Check our website at www.Step2.com and refer to the replacement part section located at the bottom of the website page and shop parts by category or look up your product(s) pertinent replacement part choices. If the parts you need are not on website then you must please call in to order: Replacement parts and decals can be ordered by calling our Consumer Service team at 1-800-347-8372, Monday - Friday. Please have your product close by during your call so that we may quickly assist you to answer your question, find a resolution and or provide product or part pricing and lead-time(s). Regards, Step2 Consumer Service
Answered by: Consumer Service
Date published: 2020-07-13

Do you have any available swing sets?  Every one I see is sold out.  How is it possible that you don’t have any swing sets that aren’t sold out? My grandsons birthday is next month and I would really like to get him one of your sets.  

Asked by: Susan
It's the age of Covid and many items are in demand as more people are staying home.
Answered by: Gaga
Date published: 2020-06-20

when will this swing set be available in seattle washington

Asked by: mikie
Thank you for contacting The Step2 Company. We are currently out of stock and backordered on this item and several products. We do not anticipate having this item & other products back in stock until late - June. Please note this is an estimate as the timing could move back again based on demand, production schedule and retailer commitments. We are now running limited production as we were previously shut down due to the COVID-19 environment and unable to produce product. Continue to check our website daily for availability and updates. We apologize for any inconvenience.
Answered by: Step2 Employee
Date published: 2020-06-16

Hi I would like to order this one - when will it become available? Thanks!

Asked by: Iris
Thank you for contacting The Step2 Company. We are currently out of stock and backordered on this item and several products. We do not anticipate having this item & other products back in stock until late - June. Please note this is an estimate as the timing could move back again based on demand, production schedule and retailer commitments. We are now running limited production as we were previously shut down due to the COVID-19 environment and unable to produce product. Continue to check our website daily for availability and updates. We apologize for any inconvenience.
Answered by: Step2 Employee
Date published: 2020-06-16

I need to order new hardware for my step 2 swing set

Asked by: Wanda52
I need to order hardware for my step 2 swing set.
Answered by: Tuda
Date published: 2020-05-08

can i add a baby swing to the set

Asked by: ruth
Yes! We did! I tried to post a pic but won’t let me. 
Answered by: Mimi
Date published: 2020-04-19

Has anyone had an issue with the metal swing bar? It seems like the holes are not drilled straight from top to bottom and therefore the bolt will not go in all the way. Very frustrating. 

Asked by: Acas5115
I’m having the same problem! Have you contacted support yet? One of the Amazon reviews said their original and replacement part had the same issue so they gave up on customer support and drilled their own holes. 
Answered by: Eric
Date published: 2020-04-03

How long does it take to assemble?

Asked by: APRNmom
The Play up Gym™ will take approximately 2-3 hours to assemble.
Answered by: Step2 Staff Member
Date published: 2020-01-16

We have this swing set. One of my daughter has sensory processing disorder and loves swings that spin. Is a round swing that can fit this swing set? 

Asked by: Mom of girl with SPD
We added a "Super Spinner" saucer swing to our set in place of one standard swing. The saucer does not come with a single point swivel, however, so we purchased a separate swival and attached it with a large U-bolt over the support bar. A typical swival would be the "Eastern Jungle Gym Heavy Duty Tire Swivel for Tire Swing" adapted to attach to the bar. If you are handy with such stuff, this could work for you.
Answered by: DavidK
Date published: 2019-08-26

Are the bolts in the instructions to scale? They dont fit right during assembly

Asked by: AFerg95
Please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2019-06-28

What size are the boxes it comes in

Asked by: Crystalv
It comes in one very large box, approx 5 ft by 8 ft.  This is a guesstimate. I already disposed of it.
Answered by: WandaD
Date published: 2020-04-07

Are the dimensions accurate? I’m putting inside and need to make sure it will fit where I need it to. Thanks!

Asked by: Mcbeather
The Play Up Gym Set™ is designed for outdoor play only and requires a clearance of 6 feet all the way around.
Answered by: Step2 Staff Member
Date published: 2019-05-01

How high is it from the ground to the top of the platform? I am trying to decide which swing set to buy for 21 month olds. 

Asked by: Twingrandma
The platform of the Play Up Gym Set™ is 27 inches from the ground.
Answered by: Step2 Staff Member
Date published: 2019-04-10

Why doesn’t the steering wheel stay attached?  Is there a way to attach it and still be able to turn it? It always comes right off when my daughter is turning it.

Asked by: Steph914
Please contact our Consumer Service Specialists at step2-company@step2.net or 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2018-06-04

We received our swing set / play house and it is missing parts; the bar and both swings. How do we get these pieces ? 

Asked by: Kelly
Please contact our Consumer Service Specialists at step2-company@step2.net or 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2018-05-14

What’s the weight limit for each swing?

Asked by: Ro ro
The Play Up Gym Set™ swings have a weight limit of 60 pounds each.
Answered by: Step2 Staff Member
Date published: 2018-08-14

Can it bear the cold weather in the northeast during winter?

Asked by: Kathy28
We highly recommend that all Step2 swings be brought inside during extreme weather conditions, as the rope can become rough and brittle.Step2 outdoor products are specifically designed for outdoor use and are extremely durable. The plastic resin used in Step2 products has been tested successfully at temperatures up to 32 degrees below zero Fahrenheit.
Answered by: Step2 Staff Member
Date published: 2018-05-02

What size area is safely needed to install this playset. My backyard is on a hill with limited flat surface

Asked by: FrankiiB
Please open the following link to view the assembly instructions of the Play Up Gym Set™ for more information regarding the assembly : http://images.step2.com/media/pdfs/802600_assembly.pdf
Answered by: Step2 Staff Member
Date published: 2018-04-09

Can I order a replacement set of the hardware/nuts and bolts? 

Asked by: Megan2585
Please contact our Consumer Specialist Staff at 1-800-347-8372, Monday through Friday, 8am-5PM Eastern Standard Time for assistance with replacement hardware for the Play Up Gym Set™.
Answered by: Step2 Staff Member
Date published: 2019-05-21

Would I be able to replace a swing for a infant/toddler swing?

Asked by: Heanicwil
Yes, our Infant to Toddler Swing™ is designed to replace any of our swings.
Answered by: Step2 Staff Member
Date published: 2018-02-13

I need a copy of the assembly directions for the step two treehouse. I can't figure out how to bolt the bar to the A frame.

Asked by: Grandma
Please open the following link to view the assembly instructions of the Play Up Gym Set™ : https://www.step2.com/p/play-up-gym-set
Answered by: Step2 Staff Member
Date published: 2017-08-22

My part O has no pre-drilled holes to screw the bracket in. Any ideas on this?

Asked by: Wanda
Please contact our Consumer Specialist Staff at 1-800-347-8372, Monday through Friday, 8am-5PM Eastern Standard Time for assistance with your Play Up Gym Set™.
Answered by: Step2 Staff Member
Date published: 2017-08-14

Must this product be anchored into the ground for safety, or can it be placed on pavement or rubber matting?

Asked by: Jlee
For safety purposes the Play Up Gym Set™ is required to be anchored down . For more information regarding assembly of this product , please visit the following link : http://images.step2.com/media/pdfs/802600_assembly.pdf.
Answered by: Step2 Staff Member
Date published: 2017-08-07

When will this be available for purchase?

Asked by: tnr333

Please make more of these gym sets 

Asked by: Tina

When will the play up gym swing set be avaliable for purchase and delivery again. I have been looking on the website for over a month now and it never shows an option to purchase. please email ASAP. Thank you!

Asked by: Ralph

When will this item be back on the market? 

Asked by: Christine

What is the length of the slide?

Asked by: spike

Can any type of toddler swing be used? The infant to toddler swing is NOT what we want. We want to get a separate regular toddler swing

Asked by: Lizz

A frame issue Step 7 -19 Can't do step unable to get plastic close enough to bolt together metal insert prevents.

Asked by: Frustrated