Thomas & Percy Coaster Bundle

step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle
step2 Thomas & Percy Coaster Bundle

Thomas & Percy Coaster Bundle

$199.98 $159.99

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Upgrade train-themed playtime with our Step2.com exclusive Thomas the Tank Engine™ Bundle!

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Rated 5 out of 5 by from Would literally buy another one, I love this so much This was originally a Christmas present for our then 2 year old son and 9 month old daughter. The assembly went very quickly on Christmas Eve, but we have experience with other Step2 products that require assembly. The toy started out indoors for several months due to Pennsylvania's long cold season, then was transferred to the backyard. This toy is so much fun! I have been a passenger as well, purely for safety assurance purposes only. The only downfall is that no matter how much weight we place on it, or what we hit it with, we just can't get the platform flat. When Thomas is ready for launch, he rocks a bit unsteadily. Aside from that, this has been our best purchase yet.
Date published: 2016-05-08
Rated 5 out of 5 by from Loved the option of the Percy engine! First off I just want to say, Thank you Step2 for letting me test this item as part of the Step2 Toy Tester Program. My girls were go excited! We are huge fans of step 2 product. My 2 girls are 3.5 yrs old and 20 months, they love the up and down coasters but always get in arguments over the car. It has been an ongoing battle. Thankfully we received Percy in the mail and no more fighting! They both have their own train and take turns with no arguing. Percy is very similar to the Thomas train. Honestly, it is the Thomas train, just a different color and obviously stickers that go with Percy. I highly recommend this item if you need am extra car for you up and down coaster and you have multiple young children
Date published: 2019-11-28
Rated 1 out of 5 by from Very upset with this product. I purchased this train for my two year old grandson for Christmas. This was to set out as his large gift from Santa. It had clearly been a returned train from someone else, pieces missing, tape on the train itself from someone else's home. I have tried to contact Step2 for two days now to no avail. Extreme poor quality control and customer service so far.
Date published: 2016-12-27
Rated 5 out of 5 by from Perfect add-on! Percy the small engine coaster car is just adorable!! It is a great addition to the Thomas up and down coaster. Super easy to assemble and apply stickers! My girls loved the bright green color of Percy! Keeps my 3 and 5 year old girls busy for hours taking turns going down the track and zooming around the house in their own cars! I'm sure this will provide us with lots of entertainment this winter!! Thank you step2 for letting us test this item as part of the step2 toy testers program! We are having so much fun! This would be a great gift for any child!
Date published: 2019-11-22
Rated 5 out of 5 by from Fantastic purchase and customer service! Excellent customer service! We opened the box a few days before Christmas to put it together (and hide!) and there was a piece missing. We contacted customer service and told them this was supposed to be a gift from Santa. They expedited the part and it arrived on Christmas Eve! Santa pulled through and our kids are in love with it! Highly recommend!!
Date published: 2016-12-27
Rated 5 out of 5 by from Worth the Wait First,let me start with saying that my 2 year old is a huge Thomas fan. I had this roller coaster on my list to purchase but was reluctant to buy because my son is tall and was worried this toy would be too small for him.When I decided to make the purchase it was out of stock everywhere . Step 2 notified me it was in stock and I purchased right away. Let me say this toy was a huge hit. He loves it! It’s not too small. Great indoor outdoor toy.
Date published: 2020-08-01
Rated 5 out of 5 by from Stole the show! The Step 2 Coaster was a last minute decision, but it ended up being the most loved gift. Not only did my 1 year old love it, but my 4 year old loved it as well! They have been playing with it daily too and for hours at a time. They also love the track to "slide" on and my 1 year old loves to just ride the train around too. Plus it was easy and quick to assemble. It also disassembles quickly if one wants to move it to a new location or put it away when not in use. It is very well made. I would highly recommend it to anoyone looking for a great toddler gift.
Date published: 2017-01-04
Rated 5 out of 5 by from So much fun! The Percy coaster car is such a fun toy! From the moment we got the product we knew our son would have a blast with it. We liked how easy it was to put together and the quality of the product. My son is 2.5 years old and he had no trouble getting up the few steps to board the coaster car and ride down the track on it. I highly recommend this product to those with children like mine - fearless and full of energy! Thank you Step 2 for letting me test this item as part of the Step2 Toy Tester Program!
Date published: 2019-11-24

I bought the Thomas roller coaster at Costco but the base from one side got loose. Can I get another one? It looks like it could be glued together. I bought it last year but my son didn’t get to use it until this year and after only a few rides it broke. 

Asked by: Kokua
Please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2019-11-11

Anniversary edition vs Thomas the tank? Is one faster? Easier to use? Comfort?

Asked by: VickyS
All three coasters feature cars that have room for feet and all of the tracks are manufactured the same way. The option for fun is featured in each coaster.
Answered by: Step2 Staff Member
Date published: 2019-06-06

Is there space to rest your feet on the train version? 

Asked by: VickyS
All three coasters feature cars that have room for feet and all of the tracks are manufactured the same way. The option for fun is featured in each coaster.
Answered by: Step2 Staff Member
Date published: 2019-06-06

My son received this for this for his birthday. There were no stickers in the packaging. Do I need to buy them or will they be sent to me

Asked by: John
Please contact our Consumer Service Specialists at step2-company@step2.net or 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2019-01-24

How is the train and the track packaged and what size/weight are they? Thanks

Asked by: Leonie
Everything is packaged in one large box. It's not that heavy but it is awkward due to the size. There are pictures of the contents on the outside of the box when delivered.
Answered by: tlpvaughan
Date published: 2018-12-10

Can you purchase a separate train alone? We received the coaster as a gift but we have twins and would like a second train. 

Asked by: Kr1366
How can I purchase more track?
Answered by: MaryJo
Date published: 2018-12-06

Is there a weight limit on this my 4 y.o is about 34 pounds hes in the 1% but growing perfectly for his growth curve. Hes a huge thomas super fan and would love this coaster! Thanks! -AS

Asked by: QueenAbygail
The Thomas the Tank Engine™ Up & Down Roller Coaster has a maximum weight limit on the car, it can hold :up to 50 lbs.
Answered by: Step2 Staff Member
Date published: 2018-11-05

Does anyone know where i can buy a new pair of stickers online?

Asked by: Mcmanchenop
Please view the following link to view the Thomas The Tank Engine™ Up & Down Roller Coaster parts on our website: https://www.step2.com/parts/p/thomas-the-tank-engine-up-down-roller-coaster
Answered by: Step2 Staff Member
Date published: 2018-11-05

Hi there - I’m wondering if it’s possible to ship this to New Zealand? I reside in New Hampshire but would like to send it as a gift to my sister in NZ. What would the shipping cost be?

Asked by: MattKiwi
Step2 Direct ships within the Contiguous United States only.
Answered by: Step2 Staff Member
Date published: 2018-06-26

can you add extra track exstentions on thomas train roller coaster

Asked by: mike
Yes you can purchase extra tracks.
Answered by: Great coaster
Date published: 2019-05-03

Hi would love to get this for my daughter. Is it possible to ship to New Zealand and if not, whats the best way to get this?? Thanks!

Asked by: Dawn
Step2 Direct ships within the Contiguous United States only. Thank you for your interest in Step2 product retailers in New Zealand. Specific products and quantities vary by retail location, please contact Steptino with your specific request. Steptino 3 Moreton Drive Manly 0930 Auckland New Zealand 0274 741640 (p) www.steptino.com (w) sales@steptino.com (e)
Answered by: Step2 Staff Member
Date published: 2018-02-26

How do you disassemble the Thomas train?

Asked by: Ash84
The track just snaps together. Thomas is one piece 
Answered by: Suezq
Date published: 2018-01-02

Does the track snap and unsnap pretty easily to store away while not being used? 

Asked by: Gramma shauna
The Thomas the Tank Engine™ Up & Down Roller Coaster is very easy to assemble and take down.
Answered by: Step2 Staff Member
Date published: 2018-12-03

Hello, Do you send to France please? Thank you for your reply

Asked by: Honorine
Step2 Direct ships within the Contiguous United States only.
Answered by: Step2 Staff Member
Date published: 2017-12-07

How can I order additional stickers

Asked by: Mradesic
Please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.
Answered by: Step2 Staff Member
Date published: 2017-11-03

Can I purchase additional tracks?
Asked by: Heather V.
The Thomas the Tank Engine™ Up & Down Roller Coaster is not designed to be added onto.
Answered by: Tena C.
Date published: 2018-03-27

Can the train itself (without the rails) to be used as a Ride Walker for baby who starts to learn walking?
Asked by: Jane L.
I guess you could. But there really isn't much to hold onto and it is kinda big It is a great toy grandkids loved it but personally I wouldn't use it as a learning walker
Answered by: Katrina R.
Date published: 2018-03-27

I bought one for my grandson for Christmas & it has missing parts. I call the number provided & all I get is a busy signal all day. What else can I do?
Asked by: Jane L.
Please email us at step2-company@step2.net and we will be happy to assist you.
Answered by: Tena C.
Date published: 2018-03-27

I need someone to contact me about this I lost the keepers for the wheels and need to order more.. Is there anyway I can order new ones ?
Asked by: Noe S.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

Could you tell me the package dimensions and wheight please?
Asked by: Adriano P.
The Thomas the Tank Engine™ Up & Down Coaster™ packaging dimensions are as follows : 35.5 x 22 x 20 inches and the weight is 31.5 pounds
Answered by: Tena C.
Date published: 2018-03-27

Do you deliver to the UK??
Asked by: Sara W.
Step2 Direct ships within the United States only. Thank you for your interest in Step2 product retailers in England/Ireland. Specific products and quantities vary by retail location, please contact Saber International Ltd. with your specific request. Saber International Ltd. Unit 1004, Great Bank Road Wingates Industrial Estate Westhoughton Bolton BL5 3XU 0844 8800 915 (p) 0844 8800 916 (f) sales@saber-<a href="http://international.co.uk" target="_blank">international.co.uk</a> (e)
Answered by: Tena C.
Date published: 2018-03-27

I have 2 sons and know they will fight about the thomas car. Can you buy the thomas car separate without the track?
Asked by: Eilern F.
Unfortunately, we do not have extra cars for purchase.
Answered by: Tena C.
Date published: 2018-10-06

What is the axel length and thickness?
Asked by: Aaron N.
The axels for the Thomas the Tank Engine™ Up & Down Roller Coaster™ measures 9.50 inches in length and is 5/16 inch thick.
Answered by: Tena C.
Date published: 2018-03-27

Missing both of the "K" parts can you send them to me?
Asked by: Aaron N.
I'm sorry to hear that you are missing parts. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

my package seems to be missing the steel rods for the tires. where are they located within packaging (in case I overlooked) and can it be replaced? the box is huge and I would like to avoid returning the whole thing. thanks.
Asked by: Aaron N.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

I need a new axel and wheel parts?
Asked by: Aaron N.
You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

Can you buy extra Thomas decals for the coaster?
Asked by: Aaron N.
You can order replacement decals through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.
Answered by: Tena C.
Date published: 2018-03-27

Would love the Thomas the Train up and down coaster :) what are the recommended ages for this item??
Asked by: Aaron N.
Purchased this train for my grandchildren. They loved it! Never tired of taking turns and playing with Thomas the Train. Age range 2 years - 5 years. They have a larger one for older children.
Answered by: Judie D.
Date published: 2018-03-27

Do you ship to Australia, if so what are the shipping costs?
Asked by: Kate B.
Thank you for your interest in Step2 product retailers in Australia. Specific products and quantities vary by retail location, please contact Little Smiles Pty Ltd. with your specific request. Little Smiles Pty Ltd. Suite 1404, Level 14, Tower 2 Westfield Bondi Junction Plaza 101 Grafton Street, Bondi Junction NSW 2022; Australia 1300 665 882 (p) 61 2 9389 6766 (i) 1300 665 883(f) Consumer website: <a href="http://www.Step2Direct.com.au" target="_blank">www.Step2Direct.com.au</a> Wholesale website: <a href="http://www.littlesmiles.com.au" target="_blank">www.littlesmiles.com.au</a> info@<a href="http://littlesmiles.com.au" target="_blank">littlesmiles.com.au</a> (e)
Answered by: Tena C.
Date published: 2018-03-27

Is this us dollars or canadian dollars?
Asked by: Carole M.
Unfortunately we do not ship directly to our Canadian consumers. Please check with the following Step2 Centers in Canada for pricing and availability: Mini Circuit, 416-240-1988 and Play Value Toys, 613-722-0175.
Answered by: Tena C.
Date published: 2018-03-27