Whisper Ride Touring Wagon™
Whisper Ride Touring Wagon™
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The Whisper Ride Touring Wagon by Step2 is a 3-in-1 wagon that kids and parents will enjoy.
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Whisper Ride Touring Wagon™
This Step2 Wagon is a 3-in-1 wagon that kids and parents will enjoy! Toddlers can sit in the wagon during walks in the park or a take snooze when it's turned into a flat-bed. A favorite feature of the Whisper Ride Touring Wagon for parents is that it also serves practical, non-recreational uses such as hauling dirt, mulch and all the garden essentials around the backyard. Made in USA of US and imported parts.
- Molded-in high seat backs for extra comfort
- Removable table surface that can be stored when not in use
- Table surface also converts the wagon to a flat bed
- Removable canopy provides shade
- Side rails can be removed to create a completely flat surface
- Quiet ride wheels for reduced road noise
- Large 10" (25.4 cm) diameter wheels
- Two seat belts included
- Long handle folds under for storage or transport
- Four cup holders for use by both adults and children
- Maximum weight per seat: 37 lbs (17 kg), limit two children per wagon
- Maximum weight on flatbed: 100 lbs (45 kg)
- Adult assembly required
RECOMMENDED AGE: 1.5 and up
PRODUCT NUMBER: 837200
DIMENSIONS: 25.50 H 41.25 W 20.00 D
WEIGHT: 28 lbs
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Customer ReviewsRated 5 out of 5 by ladylam0124 from Holy Cow was my Grandsons reaction My son put the wagon together and when my grandson got in mom was videoing him and his reaction was Holy Cow...he had the best reaction on his face he loved the wagon and has used it several times already, going for walks with his cousins and when his new sibling arrives I am sure he/she will enjoy it as well. Thanks for making a great product and I also bought one for my granddaughter on her first birthday and her baby brother arrived 6 days after her 1st so Daddy hasn't had time to put hers together but I am sure she will enjoy hers as well. Thanks Step 2 for keeping safe toys on the road for my grandchildren. Great product, great company. Sincerely a grateful NanaDate published: 2018-04-21Rated 4 out of 5 by Dr. D. from Bigger, not stronger or better. Overall this is a fine, large wagon. It just isn't special. We were hoping it would have an upgraded weight capacity but it doesn't. Furthermore the axels are the old fashion hammer together design that has been used since the 1970's, they can not be disassembled for transport or repair. Since this wagon lacks a door and has a canopy it is difficult for older kids to enter and exit.This wagon is an old fashioned design made of safe new plastics instead of more dangerous wood like the radio flyers of the 1970's. A fine product for today that has loads of room for improvement tomorrow.Date published: 2013-04-29Rated 5 out of 5 by First time momma from Amazing product I have a ten month old, little boy, who absolutely loves this wagon. We use it daily, walking to the park, going to the zoo, camping. It is amazing it holds everything we need for a day out, it's safe with the seat belt and canopy. He gets a great view, of the world around him, far better than in a stroller. Plus it has great little table top for snacks and the cup holders for the parents ( a feature not found in other brands). So easy to store and pack with you. We regularly load it in my jeep for excurcisions, and is a must for any camping trip.Date published: 2013-07-20Rated 5 out of 5 by Mom Joe from Best Wagon! I have a 3-year old and 16-month old, both fit comfortably in this wagon and they love it! We have taken it to several picnics and the rib fest. They were able to have their lunch comfortably and napped in it since the trays convert it into a flat bed. The canopy is great-they were the only ones dry when our picnic was rained on. I also get hang their bag on the canopy posts. PLUS, I was able to fit in the trunk of a Nissan Altima =)Date published: 2013-08-01Rated 4 out of 5 by Avery's Mom from Love this product We love this wagon. I especially like how you can move the canopy a bit to the right and left...it gives a little added sun protection at times. The only think I would like to see is a padded back on the seats. My daughter is 10 months old and isn't completely balanced yet, so when we do hit those bumps its a little rough on her. I ended up putting a blanket on the back for that reason. Otherwise, it's a great wagon.Date published: 2015-05-29Rated 5 out of 5 by Anonymous from great wagon We use this wagon on rainy or sunny days. The roof is water proof. I have a 3 and 5 year old and this wagon fits them both perfectly. Easy to pull, turns on a dime. Assembly was a bit difficult for me when it came to the screws that go in by the seats.Date published: 2015-11-18Rated 3 out of 5 by Anonymous from Nice wagon but installing parts can be difficult It is a really nice wagon with a cover but not so easy putting together. Many of the parts fit tightly and make it difficult to install. Upon completion, the wagon pulls easy and has plenty of room for two children.Date published: 2016-12-26Rated 4 out of 5 by Anonymous from Love this wagon!! This wagon has wonderful features! Plenty of cup holders, can be used for almost anything! My 9 mo old loves riding in it! You can lay it flat for napping, and make a little table for snacking! I just wish it were available in pink as well like some of their other products. That's the only reason they didn't 5 stars from me. It's not ugly, but it ain't girly either. Lol.Date published: 2015-04-27
Q & A
Hello can you send to the uk ThanksStep2 Direct ships within the Contiguous United States only. Thank you for your interest in Step2 product retailers in England/Ireland. Specific products and quantities vary by retail location, please contact Saber International Ltd. with your specific request. Saber International Ltd. Unit 1004, Great Bank Road Wingates Industrial Estate Westhoughton Bolton BL5 3XU 0844 8800 915 (p) 0844 8800 916 (f) firstname.lastname@example.org (e)Date published: 2017-10-09
Can you get this wagon with all terrain tires suitable for the beach?Our consumers tell us that the Whisper Ride Touring Wagon™ travels well in the sand. Unfortunately we do not offer all terrain tires.Date published: 2017-10-02
When attaching Part C (black steering wheel handle) what holds it in place? According to the steps, I need locking pins but I don't see any. See steps 15, 16 and 17. As of now, I'm clueless on how to attach the handle.Please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.Date published: 2017-10-02
Hi there, my Canopy dried rotted from living in the tropics. Can I order a new canopy ? Product # 837200 Please email email@example.com for international requests regarding parts. Please be certain to include your complete name, address including phone number.Date published: 2017-08-30
I know it doesn't say "all terrain" but would this work for an occasional brach trip through the sand?Our consumers tell us that the Whisper Ride Touring Wagon™ unit goes along well in the sand.Date published: 2017-08-28
Can I purchase just a Canopy? I already have the wagon.For replacement parts, please contact our Consumer Service Specialists at 1-800-347-8372 Monday through Friday, 8AM -5PM Eastern Standard Time and we will be happy to help you.Date published: 2017-08-07Step 9 says to tap with a hammer part m onto the rod for the front wheel. But it doesn't fit. We've been at it for a long time now and no matter how long or hard you hammer it just keeps falling off. Should we return the item??you have to use a flat pice of wood on it then hit the wood hard with heavy hammer. went right on. tip from the customer service.Date published: 2018-03-27On the first step the diameter of (d) is smaller than the hole in (L). While the diameter of (I) r&l is bigger than the hole in (L). This is causing the fit and placement of (d) to be small so it doesn't stay together. Could (d) be to small? Please help thanks.Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you .Date published: 2018-03-27How does the handle fold under?The handle of the Whisper Ride Touring Wagon™ is installed with a hinge pin and easily folds to the underside for traveling.Date published: 2018-03-27Does the canopy offer UV protection or is it just a standard shade?The canopy is to offer standard shade.Date published: 2018-03-27I bought the whisper wagon! Love it. But we forgot to put a washer on one wheel. What should we do...?Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.Date published: 2018-03-27Can the little choo choo train trailers be attached, as to use one for storage?The Choo Choo Trailer™ is designed for the Choo Choo Train™ only.Date published: 2018-03-27Our canopy will not stay on. My girls are able to easily take it out of the holes on all 4 sides. Is there a way to tighten that connection?Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.Date published: 2018-03-27Can I order a replacement canopy?You can order replacement parts through our Customer Service Department. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.Date published: 2018-03-27Is there a extension to add more wagons to this one?No There is not any extensions for this unit.Date published: 2018-03-27Does this have plastic or rubber wheels?PlasticDate published: 2018-03-27What is the length of just the handle?The length of our wagon handles are approximately 31 inches.Date published: 2018-03-27Does this wagon break down to fit in a car trunk? We have a Camry, which I feel, has a pretty spacious trunk, but I worry that the wagon wouldn't fit in it for transport to a park or zoo. This is the main reason keeping me from committing to purchasing the product.You can take the canopy off as well.Date published: 2018-03-27Can a choo choo trailer be attached to this?No unfortunately there is no way to attach the choo choo trailerDate published: 2018-03-27Does this wagon have a trailer that fits? We need something to put a small cooler in.The Whisper Ride Touring Wagon™ is not compatible with a trailer.Date published: 2018-03-27is there a warrenty with this wagon?Please see warranty below: Step2 makes high quality toys which encourage creative play, as well as innovative home and garden products. We warrant to the original purchaser that this product is free of defects in materials or workmanship for three years from the date of purchase (dated sales receipt is required for proof of purchase). At the sole election of The Step2 Company, the only remedies available under this warranty will be either replacement of the defective part of the product or refund of the purchase price of the product. Some replacement parts may be available for purchase after warranty expires - contact us for details. This warranty is valid only if the product has been assembled and maintained per the instructions. This warranty does not cover abuse, accident, cosmetic issues such as fading or scratches from normal wear, or any other cause not arising from defects in material and workmanship. For additional warrant service or replacement part information, please call 1-800-347-8372, Monday - Friday between 8:00am - 5:00pm est. You can also write us at The Step2 Company, Attn: Customer Service, 10010 Aurora-Hudson Rd., Streetsboro, OH 44241 US. *Special Provisions* The warranty period is six months for daycare or commercial purchasers, as well as the battery, motor and gear boxes for battery operated vehicles**. We offer a 1 year warranty on the body of battery operated vehicles, swings, preschool items and all fabric, all other battery and electronic components (not associated with battery operated vehicles), and accessories. LIMITED WARRANTYDate published: 2018-03-27Trying tinget the metal caps on the front tires and they don't seem to be going on. Is there a specific way that it needs to be hammered on?Have someone hold the wheel, put cap nut into tool and place on axle and tap.Date published: 2018-03-27Deliver to uk?Product can be order through the UK website at <a href="http://www.step2uk.com" target="_blank">www.step2uk.com</a>Date published: 2018-03-27When assembling the front tires, we forgot the washer that goes on before hammering the silver cap nut. Now we cannot seem to remove the silver cap in order to add on the missing washer. Anyone know how to remove this? We've tried almost everything & it won't budge :(Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you further with this request.Date published: 2018-03-27can a tag along storage wagon be added?This wagon is not compatible with the tag along storage wagon.Date published: 2018-03-27the instructions were confusing - only had pictures that were black and white and hard to make out details. long story short we accidentally put front wheels in the hole NEXT to the actual wheel hole. how do we remove black cap off thats holding wheels on??? the black cap is preventing the seats and sides from snapping in, and the wheels wont rotate properly. plz plz plz helpPlease call us toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you with this request.Date published: 2018-03-27What is the secret from keep the canopy from blowing off from a small wind gust or falling off with normal bumps in the road?We are sorry to hear that you are having issues keeping the canopy on. Please call toll free 1-800-347-8372 Monday - Friday, from 8-5 ET and we will be happy to assist you with this request.Date published: 2018-03-27Besides the door and I think the canopy is higher on the canopy wagon, what is the difference between the Whisper Ride Touring Wagon and the All Around Canopy Wagon? Both seem to be pretty similar?This is a great question. The All Around Wagon has a door and rear storage while the Whisper Ride Touring does not. The All Around Wagon has 6 cup holders while the Whisper Ride Touring has 4. The Whisper Ride Touring has larger wheels (10 inch vs. 8 inch) and the seating surface sits up higher than the All Around Wagon. The Whisper Ride Touring Wagon weight capacity is 100 lbs. while the All Around Wagon's weight capacity is 75 lbs. The Whisper Ride Touring Wagon can also be converted into a flat bed to help haul garden essentials around the yard. The All Around Canopy Wagon has more storage compartments, including a compartment in the rear.Date published: 2018-03-27Can i add a choo choo trailer to this wagon?No. A choo choo trailer cannot be added to this wagon.Date published: 2018-03-27when assembling, we had 2 left over "wheel caps". Did we miss a step or are there extra parts?It sounds like you may have missed a step. Please give us a call so we can walk through this with you to be certain. Our Customer Service Department is available toll free 1-800-347-8372 Monday - Friday, from 8-5 ET. Please give us a call and we will be happy to assist you.Date published: 2018-03-27