Customer was exceptional and so are the products
"I purchased the Step2 Rain Table for my Grandson and the box had two of the same pieces (D1). I sent an email to customer service asking for the replacement part (D2). The next day I was notified that the part would be shipped out. Customer service for the Step2 products is exceptional. I love all their kids' play items. We have purchased the Extreme Thrill Coaster, picnic table, Cottage playhouse, Play Up double slide climber, Push Around Buggy, and now the Rain Shower & Flow water table. Exceptional quality and great value."