Horrible customer service arrived broken
"This mailbox was delivered with a broken lid. I contacted the company the day it was delivered and told them. They said a new part would be sent out. This was in May 2022. It is March 2023. I still have not received a replacement part. My lid blows off everytime the wind blows. We had a storm yesterday and cannot locate our lid so our mail is just there for anyone to see. I live 1/4 mile from the road where my mailbox is located so it's very frustrating not to have a door on a $200 mailbox. Soggy mail is the worst. I have threatened to leave a negative review and I have given way longer than I should have to do so. I am extremely disappointed and I hope no one else has to experience this. I tried to glue the broken piece back on multiple times. I have taped it everything ghetto of course but I tried."