STEP2 WHISPER RIDE BUGGY: YELLOW PAN HEAD LOCKING PIN

The yellow knob pin can become loose and allow the handle to separate from the buggy. Affected buggies have pins with yellow plastic knobs on the back of the buggy attaching the handle to the buggy. If the handle of your buggy attaches with a bolt and screw, you have a new design and your buggy is not involved in this recall.

Please inspect the buggy (see pictures to the left). If the buggy has a pin with a yellow plastic knob, immediately stop using the buggy and contact Step2. 

Fill out the form below or call Step2 toll free at (866) 860-1887 between 8 am and 5 pm EST Monday through Friday.

Please have a photo of the back of the buggy where the handle attaches showing the yellow knob for upload when completing the form below.

After completing the form below, you'll receive instructions for the next steps to process your replacement.

• Step2RideOnToysRelease_1.pdf
• Step2RideOnEnglish_458d91db-18c0-4950-891e-e6eb4fac846a.pdf
• Step2RideOnSpanish_2d1602f3-fa69-4799-b31a-0f284e83003d.pdf
• Step2RideOnFrench_50b8294e-a68a-4905-97c0-b87ad7543dc6.pdf