Reviews
I received the wrong extension
"I received the wrong extension track for my roller coaster. It was my fault that I chose the wrong one, but ordered it at the same time as the roller coaster so One would think step two would notice that the two products don’t work with each other. Instead, they accepted the return with my expense to return it and the shipping cost more than the value of the extension set. I will not be ordering from step2 again as I feel like this was very poor customer service."
— Michelle M. (1/5)
Though I was told it
"Though I was told it was, it’s not compatible with the roller coaster I purchased exactly one year ago. Kind of disgusted with false advertising."
— Deeana H. (1/5)
Love
"Awesome addition! Coaster growing right along with the Grands!!"
— Tracey M. (5/5)
Haven’t received it yet!!!
"Haven’t received it yet!!!"
— Grayson/Owen S. (1/5)
Very disappointed with customer service
"Very disappointed with customer service help. I did not realize that they had different extensions so I wanted to do an exchange. I was told they do not do exchanges and for me to send back. The issue is to send it back it cost anywhere from $120-$179 for that price its cheaper for me to order a new one. So now I have an extension that my grandson can not use. I asked customer service if they could suggest a cheaper shipping company for me to use but they told me no. Because of this I will never buy anything from Step 2 again which is unfortunate as I have several grandchildren that I buy for."
— Yasmin T. (1/5)
This is the perfect add-on
"This is the perfect add-on to the step to roller coaster. As the kids get a little bit older, it gives them a little bit more track to play with."
— Jamie G. (5/5)
Got it for our 22
"Got it for our 22 month old granddaughter. She loves it! It was the star activity at a party last weekend for about 20 kids. It’s totally safe and fun for toddlers!"
— Ann K. (5/5)
Fits perfectly
"Fits perfectly"
— Jill B. (5/5)
It is great
"It is great"
— Brett P. (5/5)
Fits effortlessly into the roller
"Fits effortlessly into the roller coaster and love the greater distance."
— Ann K. (5/5)
