How can I obtain tracking information for my order?
Tracking information will be emailed to you upon shipment of your order. The estimated shipment date is given to you at the time of your order. If your estimated shipment date has passed and you have not received an email with your tracking numbers, please call Step2 Direct at 1-866-429-5200, Monday - Friday, 8:00 am - 5:00 pm EST or Contact Step2. Please provide us with your order number, and we will locate your tracking number.