What should I expect from a truck delivery?

The order will ship from one of our Ohio facilities. Once shipped, depending on the destination, it will take approximately 6-14 business days for the shipment to arrive. A delivery appointment will be scheduled prior to delivery, so we ask you to double-check the telephone number provided with the shipping address is the best number to reach the recipient to schedule delivery of the order.

Our shipping charges include standard curbside residential delivery. It is the recipient's responsibility to move the item(s) into the home or backyard once it has been removed from the truck at curbside.

It is our experience that most drivers will help unload the truck; however, they are not required to do so. Please be prepared to help unload your order from the truck when it arrives, arranging for assistance in advance, if necessary.